🚗 What if my flight is delayed?
No problem – we track flight times. If your flight is late, we’ll adjust your pick-up time where possible. Waiting charges may apply if there are long delays.
⏱ How long will the driver wait for me?
We allow a 15 minute grace period for free. After that, waiting time charges may apply. If you think you’ll be delayed, just let us know.
👶 Do you provide child seats?
Yes, child seats are available on request. Please let us know when booking so we can have the right seat ready for you.
🐾 Can I bring my pet?
Small pets are welcome if they travel in a carrier. For larger animals, please check with us when booking. Additional cleaning fees may apply.
🚫 Can I smoke in the car?
No, all our vehicles are strictly non-smoking.
💳 How do I pay?
We accept payment by card, bank transfer, or cash (depending on your booking type).
❌ What is your cancellation policy?
Cancel more than 2 days before your booking and you’ll get a refund. Late cancellations or no-shows may be charged in full.
🎩 Are your drivers licensed?
Yes, all of our chauffeurs are fully licensed, insured, and trained to provide a professional service.
📍 Can I make extra stops on my journey?
Of course — just let us know when booking. Extra charges may apply for additional stops or route changes.